Troubleshoot Unknown Device with Hardware ID ACPI\MSFT0101
Understanding the Issue
When you encounter an unknown device with the hardware ID ACPI\MSFT0101 in Windows device manager, it usually indicates an issue with the Trusted Platform Module (TPM) setting.
Automatic Update
If you have enabled automatic updates in Windows Update, you don't need to take any action. The system will automatically download and install compatible updates for the TPM module.
Manual Installation
If automatic updates are not enabled or if the driver is not being installed automatically, you can follow these steps to manually install the driver:
1. Determine System Architecture
Check whether your system is running a 32-bit or 64-bit version of Windows. This information is available in the System Properties window.
2. Download the Driver
Depending on your system architecture, download the appropriate driver from the following links:
* 32-bit: Unfortunately, there is no 32-bit driver available. * 64-bit: Intel Management Engine Drivers for Windows 10 and Windows 11 supporting 7th Generation Intel Core Processor Family Kaby Lake 8th Generation Intel Core Processor.3. Install the Driver
Once the driver is downloaded, run the executable file and follow the on-screen instructions to complete the installation.
4. Restart the System
After the driver is installed, restart your computer to apply the changes.
Conclusion
By following these steps, you should be able to resolve the unknown device issue with the hardware ID ACPI\MSFT0101. This will ensure that the TPM module is functioning correctly and that your system is protected.
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